MĀ Wellness
ICBC Health Treatments
Utilize your ICBC Massage Claims
MĀ Wellness
ICBC Health Treatments
Utilize your ICBC Massage Claims
ICBC Health Service Treatments
ICBC covers treatments for injured drivers, passengers, cyclists, and pedestrians involved in motor vehicle accidents (MVA’s). Our aim at MA Wellness and Yoga is to assist you in returning to your regular work, home, and recreational activities. Our experienced practitioners take into account your unique circumstances—your injury, movement limitations, job requirements—to tailor the best care plan for you.
If you’ve been involved in a motor vehicle accident on or after April 1, 2019, you’re automatically covered for 12 RMT treatments, 12 Acupuncture sessions, and 12 Counselling sessions within 12 weeks of the accident date. If your situation falls outside these parameters, please call 250-880-0553 or email info@mawellnessandyoga.ca to discuss your treatment options.

Our clinic provides direct ICBC billing for the following services:
- Acupuncture
- Clinical Counselling
- Registered Massage Therapy
At MA Wellness and Yoga, you can access all three wellness services within the same scope of time during your recovery. When multiple clinicians are involved in your care, they collaborate to ensure the best possible outcome. The patient’s needs are central to the treatment plan, and your input is always prioritized. Your voice matters most.
Common Injuries sustained in a motor vehicle accident:
- Whiplash
- Concussions, Headaches
- Soft tissue and connective tissue injuries
- Limited movement and loss of function
- Neck pain
- Back Pain
- Numbness
- Spinal trauma
For a seamless process with ICBC direct billing, please contact our front desk with the following information when you book your first appointment:
- Your ICBC claim number
- Personal health number (Care card number)
- Date of injury or accident
For more information, visit the ICBC website. If you need further assistance, feel free to call or email us, and we’ll be happy to help.
ICBC Acupuncture
ICBC Claim Support by Expert Practitioners
Acupuncture offers a safe, natural, and effective approach to supporting recovery after a motor vehicle accident (MVA) by addressing pain, inflammation, stress, and promoting overall well-being.
Twelve (12) acupuncture sessions are pre-authorized for ICBC customers within the first 12 weeks from the date of your accident. If your situation falls outside these parameters, please call 250-880-0553 or email info@mawellnessandyoga.ca to discuss your treatment options.
Next Steps to Book your Treatment:
For a seamless process, please contact our front desk with the following information when you book your first appointment:
- Your ICBC claim number
- Personal health number (Care card number)
- Date of injury or accident
For more information, visit the ICBC website. If you need further assistance, feel free to call or email us, and we’ll be happy to help.
ICBC Acupuncture Pricing
Initial Treatments
Initial assessment visit ICBC Acupuncture Session
60 Minutes
$123
• This rate applies for treatments administered on or after April 1, 2024
Subsequent Treatments
Standard Visit ICBC Acupuncture Session
45 Minutes
$104
• This rate applies for treatments administered on or after April 1, 2024
FAQ ICBC Acupuncture
Acupuncture can be a valuable treatment option following a motor vehicle accident (MVA). Here are some reasons to consider seeing an acupuncturist:
Pain Relief
Acupuncture is effective in reducing pain by stimulating the body’s natural painkillers. It can help alleviate pain from injuries such as whiplash, back pain, and muscle strains.
Reducing Inflammation
Acupuncture promotes blood circulation and reduces inflammation, aiding in the healing of injured tissues and reducing swelling.
Enhancing Recovery
Acupuncture supports the body’s natural healing processes, potentially speeding up recovery from injuries sustained in an accident.
Stress Reduction
The trauma of an accident can lead to high levels of stress and anxiety. Acupuncture helps to calm the nervous system, reducing stress and promoting relaxation.
Improving Range of Motion
Acupuncture can help restore movement and flexibility in areas affected by injury, such as the neck and back.
Managing Chronic Pain
For individuals who develop chronic pain after an accident, acupuncture offers a non-pharmaceutical option to manage long-term discomfort.
Complementing Other Treatments
Acupuncture works well alongside other treatments like physiotherapy, chiropractic care, and massage therapy, providing a holistic approach to recovery.
Overall, acupuncture offers a multifaceted approach to recovery, addressing pain, inflammation, stress, and overall well-being after a motor vehicle accident.
Registered ICBC Acupuncturists

SARAH DUNN, R.Ac (SHE/HER)
Sarah is a dedicated practitioner of Acupuncture and Traditional Chinese Medicine (TCM) who embraces holistic healthcare with humility.
Show More
Her journey includes extensive clinical experience gained while volunteering with the Acupuncture Relief Project in Nepal, where she provided acupuncture treatment to 12-20 patients daily. This experience reflects her deep dedication to making a positive impact on underserved communities, both locally and internationally.
Education and Experience
Her diploma from Pacific Rim College in 2022 encompasses over 2200 hours of comprehensive studies in acupuncture, herbal medicine, nutrition, and biomedicine, complemented by 700+ hours of clinical practice.
Chinese Herbal Medicine Expertise
Drawing upon ancient and wise Chinese herbal formulas, Sarah has honed her expertise in crafting unique herbal remedies for each individual, gently reminding the body of its innate healing abilities.
Specializations
Her skills extend to internal medicine, digestive health, musculoskeletal conditions, and gynecological issues, always seeking the most effective holistic solutions for her patients.
Compassionate Care
Her modest and compassionate approach extends to addressing emotional well-being, stress management, and ensuring that patients feel supported on their healing journey.
ICBC Registered Massage Therapy
ICBC Claim Support by Expert Practitioners
Registered Massage Therapy offers a safe, natural, and effective approach to supporting recovery after a motor vehicle accident (MVA) by addressing pain, inflammation, stress, and promoting overall well-being. Motor Vehicle Accidents (MVAs) can have a profound impact on your physical and emotional well-being. Registered Massage Therapy (RMT) offers a highly effective, non-invasive treatment option to aid in recovery. Our skilled therapists specialize in post-MVA care, providing tailored treatments that promote healing, reduce pain, and restore mobility.
Twelve (12) massage therapy sessions are pre-authorized for ICBC customers within the first 12 weeks from the date of your accident. If your situation falls outside these parameters, please call 250-880-0553 or email info@mawellnessandyoga.ca to discuss your treatment options.
Next Steps to Book your Treatment:
For a seamless process, please contact our front desk with the following information when you book your first appointment:
- Your ICBC claim number
- Personal health number (Care card number)
- Date of injury or accident
For more information, visit the ICBC website. If you need further assistance, feel free to call or email us, and we’ll be happy to help.
ICBC Massage Therapy Pricing
Initial Treatments
Initial assessment visit ICBC Massage Therapy Session
60 Minutes
$125
• This rate applies for treatments administered on or after April 1, 2024
Subsequent Treatments
Standard Visit ICBC Massage Therapy Session
45 Minutes
$94
• This rate applies for treatments administered on or after April 1, 2024
FAQ ICBC Massage Therapy
Why See a Registered Massage Therapist After a Motor Vehicle Accident?
Massage can be a valuable treatment option following a motor vehicle accident (MVA). Here are some reasons to consider seeing an RMT:
Pain Relief
RMT targets the source of pain, reducing discomfort through techniques such as deep tissue massage, myofascial release, and trigger point therapy.
Reduced Inflammation
Massage helps decrease inflammation by improving blood circulation, which promotes the delivery of oxygen and nutrients to injured tissues, accelerating the healing process.
Improved Mobility
Through guided stretching and mobilization techniques, RMT can help restore range of motion and flexibility, making everyday activities easier and less painful.
Scar Tissue Management
Massage can prevent and break down scar tissue, ensuring that it does not hinder movement or cause long-term discomfort.
Stress Reduction
The relaxing nature of massage therapy helps reduce stress and anxiety, promoting overall mental health and well-being.
Personalized Treatment Plans
Our RMTs work closely with you to develop a treatment plan tailored to your specific injuries and recovery goals.
Registered ICBC Massage Therapists

CHARLENE WALDNER (SHE/HER)
Charlene Waldner graduated from the 3000-hour program at the West Coast College of Massage Therapy in Victoria in 2012.
Show More
Charlene Waldner: Diverse Experience in Massage Therapy
Charlene Waldner has garnered extensive experience in various spa and clinic settings, and has actively participated in community sporting events. She enjoys working with a diverse range of clients, including athletes and office workers.
Passion for Fitness and Injury Prevention
An athlete and fitness enthusiast herself, Charlene is deeply passionate about educating her clients on staying injury-free, recovering from sports injuries, and maintaining overall body health.
Unique Treatment Approach
Charlene’s treatment techniques include myofascial release, trigger point therapy, deep tissue, and relaxation massage. Her personal hobbies, such as ultra trail running, hiking, cycling, and yoga, complement her professional expertise.
Learn More About Charlene
For additional information on Charlene Waldner’s expertise and services, visit her personal website at Charlenewaldner.com.
ICBC Clinical Counseling
ICBC Claim Support by Expert Practitioners
Clinical counseling offers a holistic approach to recovery after a motor vehicle accident (MVA), addressing not only physical injuries but also the emotional and psychological well-being of individuals affected by the traumatic event. By providing support, coping strategies, and a path towards emotional healing, counseling plays a crucial role in helping clients recover and move forward with resilience.
Twelve (12) Counselling sessions are pre-authorized for ICBC customers within the first 12 weeks from the date of your accident. If your situation falls outside these parameters, please call 250-880-0553 or email info@mawellnessandyoga.ca to discuss your treatment options.
Next Steps to Book your Treatment:
For a seamless process, please contact our front desk with the following information when you book your first appointment:
- Your ICBC claim number
- Personal health number (Care card number)
- Date of injury or accident
For more information, visit the ICBC website. If you need further assistance, feel free to call or email us, and we’ll be happy to help.
ICBC Counselling Treatment Pricing
Initial Treatments
Initial assessment visit & report
$245/visit & report
• This rate applies for treatments administered on or after April 1, 2024
Subsequent Treatments
Standard Treatment
Standard treatment $140/visit
• This rate applies for treatments administered on or after April 1, 2024
Progress Reports
Progress Report
Progress report $135/report
• This rate applies for treatments administered on or after April 1, 2024
FAQ ICBC Counselling Therapy
Why See a Counselor After a Motor Vehicle Accident?
Seeing a counselor after a motor vehicle accident (MVA) can be incredibly beneficial for addressing the emotional and psychological impacts of the experience. Here’s why:
Coping with Emotional Trauma
A car accident can be a traumatic event, leading to a range of emotions such as fear, anxiety, and sadness. Counseling provides a safe space to process these emotions and begin healing.
Managing Anxiety and Depression
An MVA can trigger or exacerbate mental health issues like anxiety and depression. Counseling helps in managing these conditions, offering strategies and support to improve mental health.
Reducing Symptoms of PTSD
Post-traumatic stress disorder (PTSD) is common after a severe accident. Symptoms can include flashbacks, nightmares, and severe anxiety. Counseling can help reduce these symptoms through therapeutic techniques like cognitive-behavioral therapy (CBT).
Improving Sleep
Accidents can disrupt sleep patterns due to stress and anxiety. Counseling can help address these issues, promoting better sleep through relaxation techniques and coping strategies.
Enhancing Personal Relationships
The stress from an accident can strain relationships with family and friends. Counseling can improve communication and provide strategies to strengthen these relationships during the recovery process.
Promoting Overall Recovery
Emotional and psychological healing is a crucial part of overall recovery. Counseling supports this aspect, helping you regain a sense of normalcy and well-being.
Developing Coping Strategies
Counselors can teach effective coping strategies for dealing with the aftermath of an accident, including stress management, relaxation techniques, and ways to handle ongoing medical treatments.
Supporting Return to Daily Activities
A counselor can help you gradually return to your daily activities and routines, providing guidance and support as you navigate the challenges of recovery.
ICBC Counsellors

KEEGAN BAULKHAM
Hello there, my name is Keegan RCC (he/him) and along with being a yogi, Nature-lover, food-admirer, and adventure seeker, I am Registered Clinical Counsellor with the BC Association of Clinical Counsellor. (#19211)
Show More
Completing my Master’s Degree in Counselling Psychology and an Undergraduate Degree in Psychology minoring in Sociology, I approach human experience through a biopsychosocial-spiritual model. Maintaining these beliefs, I navigate challenges by exploring biological, emotional, social, and spiritual needs in creating equilibrium of experience
Life is a continuous practice; an act that is requiring constant reflection, awakening, and committed action. I believe presenting symptoms are the imbalance of life’s practice and through the processes of intentional awareness, critical reflection, insightful exploration, and skill acquisition, we are invited to adjust patterns to best reflect one’s wellbeing. I facilitate sessions through a person-centred approach, meaning you are the master of your own domain; I am simply a guide helping navigate the depths of your experience. We will look at (pre)existing patterns, develop emotional, behavioural, cognitive, and spiritual awareness, adapt or adopt skills, and create a road map that allows you to achieve your most cherished intentions.
I have worked alongside individuals experiencing anxiety, depression, fear, trauma, life transitions, life dissatisfaction, identity formation, challenges self-esteem, emotion regulation, and relationships, and within the 2SLGBTQIA+ communities, youth populations, open-relationships/non-monogamous community, and those experiencing development or cognitive impairments. My passion is the outdoors and in my free-time you can find me on the wealth of trails in and around the Victoria area. I have recently become certified as a Nature-Based Therapist, hosting sessions in local parks. Please feel free to reach out with any questions you may have!
I am currently accepting new clients, working alongside humans from age 8+.

LAUREL MACKAY
Hi there, my name is Laurel CCC (she/her) and I am a Canadian Clinical Counsellor with a Master’s degree in Counselling, as well as undergraduate degrees in criminology and psychology. (#7226)
Show More
I have had the honour of working as a counsellor for the past 25 years in schools, community mental health, the military community, addictions programs, and correctional facilities. I am also a yoga teacher and sound healing practitioner and love to add these into sessions when folx are interested in exploring how these practices might support their well being.
I truly believe that a person’s presenting symptoms are adaptive responses to trauma rather than deficits within the individual that must be fixed. I am passionate about walking alongside you as you find your inner strength and wisdom to take steps forward and begin to re-discover what brings you joy. I have training in solution focused therapy, trauma informed practice, acceptance and commitment therapy, cognitive behavioural and narrative therapies and I pull from these to invite you to find your way back to a life you truly love
I have been an uninvited settler on the unceded, ancestral land of the Lekwungen Peoples of the Esquimalt and Songhees Nations for the past 20 years. I acknowledge the importance of engaging in ongoing personal and professional learning and unlearning in order to work from a feminist, LGBTQ2+ affirmative, and anti-racist approach and I am committed to this lifelong work. When not working I love to be on top of mountains, immersed in forests, in or on the water, hanging with my dogs and amazing daughters, and finding new ways to be the best version of myself.
I can support folx who may be experiencing or recovering from low mood, anxiety, depression, nervous system dysregulation, sexual violence, substance misuse, disordered eating and grief as well as discussing issues of sexuality and gender, military lifestyle, and life transitions,
I am currently accepting new clients and work with individuals aged 16 and above.

CHRISTINA ATKINSON
Christina RCC is a dedicated and compassionate Registered Clinical Counsellor in BC, committed to providing practical and useful tools to boost mental health and well-being.
(#19820)
Show More
Personalized Therapy by Christina
With years of dedicated experience, Christina is an expert in crafting individualized therapy sessions that align perfectly with the unique needs of her clients.
Client-Centered, Strength-Based Approach
Christina’s practice is rooted in a client-centered and strength-based methodology, offering a comfortable, non-judgmental space that promotes growth and healing. Her commitment to continuous learning and application of evidence-based, culturally diverse approaches ensures the highest standard of care for all clients.
Areas of Expertise
Christina offers specialized support across a broad spectrum of areas, including:
- Anxiety and Stress Management
- Emotional Regulation
- Sexual Challenges (Unrelated to Trauma)
- Communication Skills Enhancement
- Building Self-Esteem
- Grief and Loss Coping Mechanisms
- Weight Loss Guidance
Her holistic approach ensures that every client receives care that is not only tailored to their individual circumstances but also supportive of their overall wellness journey.
Next Steps to Book your Treatment:
For a seamless process, please contact our front desk with the following information when you book your first appointment:
- Your ICBC claim number
- Personal health number (Care card number)
- Date of injury or accident
For more information, visit the ICBC website. If you need further assistance, feel free to call or email us, and we’ll be happy to help.